Intelligent Lead Management System
Convert more inquiries into residents with our comprehensive lead management system. Track prospects from initial contact through admission, automate follow-ups, and gain insights into your conversion funnel.
Key Benefits
Never let a potential resident slip through the cracks
Automated lead capture
Lead scoring and prioritization
Automated follow-up sequences
Conversion tracking
Source attribution
Performance analytics
Features & Capabilities
Key Leads capabilities for your facility
Multi-Channel Lead Capture
Automatically capture leads from phone calls, emails, web forms, and referral partners.
Lead Scoring
Prioritize high-value prospects with intelligent scoring based on criteria you define.
Automated Follow-Up
Never miss an opportunity with automated email and SMS follow-up sequences.
Pipeline Management
Visual pipeline views show leads at every stage of your admissions process.
Source Tracking
Identify your most effective marketing channels with comprehensive source attribution.
Conversion Analytics
Detailed analytics reveal conversion rates, bottlenecks, and opportunities for improvement.
Maximize Your Admissions Success
In the competitive recovery housing market, effective lead management can make the difference between full occupancy and empty beds. Our system ensures no prospect falls through the cracks while providing insights to continuously improve your admissions process.
Advanced Capabilities
Referral Partner Portal
Give referral sources visibility into their referred prospects
Waitlist Management
Automatically manage waitlists when at capacity
Team Assignment
Route leads to appropriate staff based on program or location
Integration Ready
Connect with CRM systems and marketing platforms
Data-Driven Decisions
Transform your admissions process with actionable insights. Track conversion rates by source, identify drop-off points in your funnel, and measure staff performance to continuously optimize your approach.
Frequently Asked Questions
How does automated lead capture work?
Our system captures leads from multiple channels including web forms, phone calls, emails, and referral partner submissions. Web forms can be embedded on your website, and incoming calls can be logged automatically. All lead information is centralized in one dashboard for easy management and follow-up.
What is lead scoring and how does it help?
Lead scoring automatically prioritizes prospects based on criteria you define - such as immediacy of need, insurance status, program fit, and referral source. High-scoring leads are flagged for immediate follow-up, helping your admissions team focus their time on prospects most likely to convert.
Can I track which marketing channels generate the most admissions?
Yes, our source attribution tracking shows exactly where each lead originated - whether from Google ads, social media, referral partners, or organic search. You can see conversion rates by source, cost per admission by channel, and ROI for your marketing spend to optimize your budget allocation.
How does the waitlist feature work?
When your beds are full, leads are automatically added to a managed waitlist. The system tracks their position, sends periodic updates, and notifies your team when beds become available. You can prioritize waitlist order based on lead score, wait time, or manual override.
Can referral partners see the status of their referrals?
Yes, the referral partner portal gives your treatment center partners and other referral sources visibility into their referred prospects. They can see admission status, receive updates, and submit new referrals directly through the portal - strengthening your referral relationships and streamlining communication.
Trusted by Recovery Professionals
Join hundreds of recovery residences who trust our HIPAA and 42 CFR Part 2 compliant platform to manage their operations efficiently and securely.
Leads
Next up:
Drug Test
Resident Management
Housing & Operations
Compliance & Security
Communication & Tasks
Organizations & External
Exploring all 31 features of Sober Living App • 15 completed
Ready to streamline your leads?
Join hundreds of sober living operators who trust Sober Living App to manage their operations efficiently.