Contact Management
Centralized contact management for everyone in your recovery community. Advanced search, communication tracking, and relationship mapping for better care coordination.
Key Benefits
Every person in your recovery network, organized
Unified contact directory
Family & emergency contacts
Communication tracking
Healthcare provider network
System integration
HIPAA & 42 CFR Part 2 compliant
Features & Capabilities
Key Contact Management capabilities for your facility
Unified Contact Directory
Centralized database for all contacts including residents, families, staff, providers, and emergency contacts with advanced search and filtering.
- Smart search and filtering
- Contact relationship mapping
- Duplicate contact detection
- Bulk import and export
Family & Emergency Contacts
Manage family relationships and emergency contacts with privacy controls and communication preferences.
- Family tree visualization
- Emergency contact priority
- Privacy settings management
- Contact authorization levels
Communication Tracking
Track all communications with detailed logs, follow-up reminders, and communication preferences.
- Communication history logs
- Follow-up task creation
- Preferred contact methods
- Communication templates
Healthcare Provider Network
Maintain comprehensive provider directory with specialties, availability, and referral tracking.
- Provider specialty tracking
- Availability calendars
- Referral history
- Insurance acceptance
System Integration
Seamlessly integrate with calendar systems, email platforms, and communication tools for unified contact management.
- Calendar system sync
- Email platform integration
- Phone system connectivity
- Built-in CRM functionality
Privacy & Compliance
HIPAA and 42 CFR Part 2 compliant contact management with role-based access controls and audit trails.
- Role-based access control
- HIPAA & 42 CFR Part 2 compliance
- Contact access audit trails
- Data encryption
Advanced Contact Features
Powerful tools for managing complex contact relationships and communication workflows.
Smart Tagging
Organize contacts with intelligent tagging system for easy categorization and filtering.
Contact Notes
Maintain detailed contact notes with timestamps, categories, and sharing controls.
Contact Alerts
Set up automated alerts for important contact events, birthdays, and follow-ups.
Communication Tools
Integrated communication tools for efficient and compliant contact management.
Bulk Communication
Send bulk messages while maintaining personalization and compliance requirements.
Message Templates
Create and manage message templates for common communications and workflows.
Appointment Scheduling
Schedule appointments directly from contact profiles with calendar integration.
Trusted by Recovery Professionals
Join hundreds of recovery residences who trust our HIPAA and 42 CFR Part 2 compliant platform to manage their operations efficiently and securely.
Contact Management
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General Information
Resident Management
Housing & Operations
Compliance & Security
Communication & Tasks
Organizations & External
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